Returns & Exchanges

At Luxury Watches, we stand behind the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. Your satisfaction is our priority, ensuring every acquisition meets the highest standards of horological excellence.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA) and a prepaid shipping label.

2

Prepare the Timepiece

Place the watch in its original manufacturer packaging, including all protective films, tags, warranty cards, and documentation, ensuring the item is securely padded.

3

Secure Shipment

Affix the provided insured shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for peace of mind.

4

Inspection and Refund

Once our master watchmakers verify the watch's condition and authenticity, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing